Payments+ is a digital payment solution built directly into BuildOps that lets you accept credit card and ACH payments from your customers without leaving the platform. Powered by our partner Payabli, there is no monthly fee. You only pay a small per-transaction platform fee.
Why use Payments+?
Get paid faster - Email invoices with a Pay Now link so customers can pay instantly by card or ACH.
Automatic payment sync - Payments are automatically recorded and applied to invoices in BuildOps. No manual entry needed.
Office & field payments - Process payments over the phone from your back office, or collect them in the field via the mobile app.
Transaction reporting - View transaction history, batch funding, and manage chargebacks through the Payabli portal.
Email notifications - Get notified of approved payments, declines, ACH returns, and chargebacks.
Customer receipts - Your customers automatically receive a confirmation email after every successful payment.
How it works
Send an invoice with a Pay Now link - When you email an invoice from BuildOps, a payment link is automatically included.
Customer pays by card or ACH - Your customer clicks the link, enters their payment method, and pays securely.
Payment is recorded automatically - BuildOps creates the payment record, applies it to the invoice, and updates the status - no manual steps needed.
Funds deposited to your account - Payments are batched daily and deposited within 1–5 business days.
Platform fees
There is no monthly or setup cost. You only pay per transaction:
ACH / eCheck: 1%, capped at $10
Credit Card: 2.9% + $0.30 (absorb) or 3.25% + $0.30 (pass-through) - add 0.35% for American Express
ACH Returns: $15
Credit Card Chargebacks: $15
You choose how fees are handled - and this can be changed on the first of any month:
Absorb Fees - You cover the processing fees, withdrawn monthly with a Payabli statement.
Pass-Through Fees - Your customer pays the platform fee at the time of transaction.
Hybrid - Pass through card fees; absorb ACH fees.
Canada customers: ACH is not available. Canadian accounts are limited to Absorb Fees and require additional documentation.
Frequently asked questions
Q: Will my customers receive a receipt?
Yes. After every successful payment, your customer automatically receives a confirmation email.
Q: What happens with chargebacks or ACH returns? You'll receive an email notification. For ACH returns, re-process the payment. For chargebacks, work with Payabli support to resolve the dispute. A $15 fee applies to both.
Q: Can I set up automatic payment reminders? Yes. Configurable reminders can be scheduled before or after an invoice due date from within Payments+ settings.
Q: If I pass through fees, will customers see them? Yes. The platform fee is displayed separately on the payment page before your customer completes their payment.