Objectives
This guide explains the Labor Settings page. By the end of this guide, you will be able to: ✓ Set up the Labor Settings tabs with the correct costs and modifiers. ✓ Configure all general settings according to your company’s best practices.
Things to Consider
An item named ‘Labor’ must be created and used in workflows.
You need to know Labor Burden Rates & Billing Hour Rates for technicians/employees.
Permissions may limit access to this page.
Create and add Cost Codes & Cost Types in the Project Settings page.
Table of Contents
Labor Settings
General Settings
Events
Office Timezone
Invoicing Behavior
Time Tracking
Automatic Time Tracking
Mobile
Labor Rate Groups & Types
Labor Rate Groups
Labor Rate Types
Payroll Cost Codes & Cost Types
Labor Rate Modifiers
Payroll Hour Rates & Types
Payroll Hour Rates
Payroll Hour Types
Billing Hour Rates & Types
Billing Hour Rates
Billing Hour Types
Labor Settings Overview
To access Labor Settings, hover over your company name → click Labor Settings.
The Labor Settings page is organized into six sections:
General Settings
Time Tracking
Labor Rate Groups & Types
Labor Rate Modifiers
Payroll Hour Rates & Types
Billing Hour Rates & Types
Enabling/Disabling Features
Use the toggle to enable or disable features:
Green checkmark = Enabled
Gray toggle = Disabled
General Settings
Events
Billable Events track job-related work outside of a property (e.g., prepping materials at a shop).
Non-Billable Events track standalone time (e.g., training, meetings, sick days).
If enabled, technicians can create Billable/Non-Billable Events via the Mobile App.
Office Timezone
The Timezone setting is associated with your account. Contact Support to change it.
Week Start Day: Defines payroll start (e.g., setting to Monday covers Monday-Sunday payroll exports).
Invoicing Behavior
Include Technician Name on Invoice: Choose to print technician names next to labor line items.
Include Visit Date on Invoice: Choose to display visit dates next to labor line items.
Time Tracking
Automatic Time Tracking
Auto-Round Time: Automatically rounds submitted time (nearest 1, 5, 15, or 30 minutes).
Mobile Timesheets (View-Only Mode): Prevents technicians from editing timesheets.
Mobile
Enable Travel Home Action: Tracks travel time home after the last visit.
Enable Service Crew Time Tracking: Foremen can generate timesheets for their crew, and members can sign off on them.
Labor Rate Groups & Types
Labor Rate Groups
Labor Rate Groups define pay rates and labor regulations within trades or unions.
At least one Labor Rate Group is required.
Labor Rate Types
Defines the types of workers in each Labor Rate Group.
At least one Labor Type is required.
Add or archive Labor Rate Groups/Types using the + symbol or three-dot menu.
Payroll Cost Codes & Cost Types
Labor Types must be assigned Cost Codes and/or Cost Types for Service Agreements and budgeting.
Expand a Labor Type.
Click the edit pencil.
Select a Cost Code and/or Cost Type.
Click SAVE.
Labor Rate Modifiers
Adjust standard labor rates for Jobs, Departments, All Employees, or Specific Employees.
Used for overscale pay, burden adjustments, etc.
Modifiers add an amount (flat $ or % multiplier) on top of existing Payroll Rates.
Once applied, Labor Rate Modifiers are permanent for assigned employees/departments.
Payroll Hour Rates & Types
Payroll Hour Rates
Defines payroll costs for each Labor Type and Payroll Hour Type.
Expand sections to add Payroll Hour Rates.
Payroll Hour Rates do not include Labor Rate Modifiers.
Payroll Hour Types
Map Payroll Hours to Billing Hours: Directly links Payroll Hour Type (cost to company) to Billing Hour Type (customer charges).
Create new Payroll Hour Types with + PAYROLL HOUR TYPE.
Archive/Unarchive Payroll Hour Types via the three-dot menu.
Autofill Time: Used for PTO (Holiday, Sick, Vacation) to auto-create timesheets when employees take leave.
Billing Hour Rates & Types
Billing Hour Rates
Assign Billing Items (from the Item List) for each Labor Type and Billing Hour Type.
These appear as Labor Charges on invoices.
For custom Billing Items, create new Items in the Item List.
Billing Hour Types
Defines how customers are billed for labor.
No Billing Hour Type is needed for PTO since it isn’t billable.
Summary
This guide outlines how to configure Labor Settings to align with company needs, including Time Tracking, Labor Rates, Payroll Costs, and Billing Rates. If you need additional support, contact BuildOps Support.