From time to time, you may see this error when previewing an invoice or document:
“This content is blocked. Contact the site owner to fix the issue.”
Why this happens:
This usually occurs because of your browser’s PDF settings.
If Google Chrome is set to automatically download PDFs instead of opening them in the browser, embedded PDF previews (like Invoice Preview in BuildOps) can’t load and will appear as blocked.
This is a browser behavior, not an issue with the invoice or your BuildOps account.
How to fix it (Google Chrome)
Open Google Chrome
Go to Settings
Click Privacy and security
Select Site Settings
Scroll down and open Additional content settings
Click PDF documents
OR you can also paste the link on your browser: chrome://settings/content/pdfDocuments
Turn OFF “Download PDFs”
Once this is turned off, PDFs will open directly in the browser and the invoice preview should display correctly in BuildOps.