We’ve enhanced how labor cost visibility is controlled in Jobs and Maintenances. Depending on permission settings, certain cost data can now be hidden by default.

What’s new: When permission Service Labor Costs – Allows users to view cost information for labor in Jobs and Maintenances is set to false, the system now hides:

Job Costing Tab of Job:

Overview Tab of Quoted Job Report:

Visit Tab of Job Report

This ensures users within your team only see cost data they’re permitted to access, helping control sensitive labor cost visibility.

BuildOps now supports Vendor Document Numbers up to 15 characters when exporting PO receipts to Sage 300.

Previously, exports would fail if the Vendor Document Number exceeded 10 characters, often without a clear explanation.

With this update, our export logic aligns with Sage 300’s character limit, ensuring smoother exports.

You can now archive unused cost codes in BuildOps > Project Settings. This update helps you keep your job costing list clean and organized without affecting your integration. Archiving has no impact on your data in Sage—it simply removes clutter from your view in BuildOps.

We’ve removed the old accordion-style interface and replaced it with a single, streamlined view that displays all required fields at once. No more extra clicks or jumping between sections. Now, you can enter information in any order and move forward as soon as all required fields are filled.

This update helps you create agreements faster, with fewer interruptions and a smoother experience overall.

We’ve improved the way you create Asset Types by making the process consistent across both the Checklist Library and Asset Settings. It’s now easier and faster to enter all the details you need in one streamlined view.

The Checklist Library has been updated to use the same enhanced modal as Asset Settings, allowing you to enter key details such as expected lifetime, rating, and whether the asset type includes refrigerant.

You’ll also see usability improvements like disabled save buttons until required fields are filled out, and a new “Save & Add Another” option to speed up data entry.

We’ve heard you! We’ve updated Asset Type creation and editing so that Rating and Expected Lifetime are no longer required. This change gives your team the flexibility to add only the fields that matter for your operation, without compromising data accuracy or usability.

If these fields aren’t relevant to your setup, you can skip them without affecting performance or usability.

When editing existing Asset Types, you’ll also have the option to clear values for all assets or leave them unchanged. This change reduces friction and helps you maintain cleaner asset data while still supporting more detailed tracking when needed.

You can now create vendor bills in BuildOps and sync them to NetSuite—or vice versa. This new bi-directional syncing option brings flexibility and efficiency to your billing workflow.

We’ve expanded our NetSuite integration to support bi-directional syncing for vendor bills.

Previously, bills had to be entered in NetSuite before syncing back to BuildOps, which created extra work for teams that typically manage billing from the field. With this update, you can now create vendor bills in either BuildOps or NetSuite, and have them automatically sync to the other system.

a. Purchase Orders

b. Purchase Order Receipts

c.Bills

BuildOps now allows you to edit purchase order and manage line items even after a PO has been successfully synced to your accounting system.

Previously, users had to create duplicate POs just to make updates due to a technical limitation in our original integration setup.

With this update, you can simply open the synced PO, enter edit mode, and make any needed changes to the header or line items.

We've made a couple of changes to improve clarity and reduce confusion when generating Job Reports.

To streamline your workflow, the Visit Department will now default automatically when creating a Visit from a Job.

What’s New: When creating a Visit from the Scheduling tab of a Job, or when selecting “Create Visit #1” while creating a Job, the Department will be pre-filled—no need to manually select it.

An update to our Dashboard module brings a more optimized interface designed to remove clutter and improve accessibility. See below for a summary of the changes.

New Element Bar - Moved from left side panel to center of the screen floating menu.

Refined Editor Panel - Now located on the right side of the page, the new editor panel makes it easier to quickly make formatting changes while also managing data sources.

We’ve super-charged the BluOn integration!
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Field techs have enjoyed BluOn’s deep equipment library on mobile, but office staff were stuck hunting for the same information—slowing down approvals, estimates, and parts orders. Critical documentation lived on phones, not in the back office.
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What's new: When a technician matches an HVAC asset to BluOn out in the field, all the rich equipment data now flows back to the office. Dispatchers, project managers, and estimators can pull up the asset on the web and get one-click access to PDFs, wiring diagrams, and up-to-date parts list.